Create Seller account

Creating a Seller Account FAQ

Q: How do I create a Seller Account on the platform?

Creating a seller account on our platform is quick and easy. Follow the steps below to get started and begin listing your items for sale.

Step-by-Step Guide to Creating a Seller Account

1. Visit the Registration Page:
   • Go to our homepage and click on the “Sign Up” or “Register” button at the top-right corner of the page.
2. Choose the Seller Account Option:
   • During registration, select “Create a Seller Account” if the option is provided. If not, you can register for a standard account and later upgrade to a seller account from your account dashboard.
3. Enter Your Details:
   • Personal or Business Name: Provide your full legal name if you’re an individual seller, or your registered business name if you’re a company.
   • Email Address: Use an active email address that you regularly check, as this will be used for all communication, including important updates.
   • Password: Create a strong, secure password for your account.
4. Verify Your Email:
   • After filling in your details, you will receive a verification email. Open the email and click on the verification link to confirm your account. If you do not see the email, check your spam or junk folder.
5. Complete Seller Profile Information:
   • Once your account is verified, log in and complete your seller profile. You’ll need to provide:
     • Phone Number: A valid phone number for verification and contact purposes.
     • Business Address: Your residential or business address (this will be used for tax and shipping purposes).
     • Payment Information: Enter your bank account details for receiving payments from your sales.
6. Verify Your Identity:
   • Depending on your location and platform requirements, you may need to verify your identity. You will be asked to upload:
     • A valid government-issued ID (such as a passport, driver’s license, or national ID card).
     • Proof of address (such as a utility bill, bank statement, or any official correspondence showing your name and address).
7. Set Up Payment Method:
   • To receive payments from your sales, you’ll need to set up a payment method. You can link your bank account or choose from other available payment methods, such as PayPal or a third-party service. Ensure your bank details are correct to avoid payment delays.
8. Complete Business Verification (For Business Sellers):
   • If you are registering as a business seller, you may need to go through an additional Business Verification process. This involves providing your business registration number, tax identification number (TIN), or VAT number (if applicable).
9. Agree to the Terms and Conditions:
   • Read and accept the Seller Terms & Conditions and Policies to complete the account creation process. It’s important to understand the platform’s selling rules, fee structures, and policies to avoid violations.
10. Start Listing Items:
    • Once your seller account is set up, you’re ready to start selling! Head over to your seller dashboard, click “List an Item”, and fill out the necessary details for each product. Make sure to include clear photos, accurate descriptions, and the right price.

Frequently Asked Questions About Creating a Seller Account

Q1: Is there a fee for creating a seller account?

• A1: Creating a seller account is free, but there may be listing fees or commissions on sales depending on the items you sell and your subscription plan (if applicable). You can review the fee structure on our Fees & Pricing page.

Q2: Can I switch from a buyer account to a seller account?

• A2: Yes, if you already have a buyer account, you can easily upgrade it to a seller account by navigating to your account settings and selecting the option to become a seller.

Q3: Do I need to have a registered business to sell on the platform?

• A3: No, you don’t need to be a registered business to sell on our platform. Individuals can sell as well, but if you’re running a business, you may be required to provide business registration details for verification and tax purposes.

Q4: How long does the identity verification process take?

• A4: The identity verification process typically takes 1-3 business days, depending on the documents provided and the volume of applications. You’ll be notified once your account has been verified.

Q5: What do I do if my seller account application is denied?

• A5: If your seller account application is denied, you will receive a notification with the reason for the denial. Common reasons include incomplete or incorrect documentation. You can correct the issues and resubmit your application for review.