Privacy Policy

Introduction

Welcome to Bazinga.co.uk. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal information when you use our multi-vendor website and associated services.

Please read this policy carefully to understand how we collect, use, and safeguard your data, and your rights regarding it.

  1. Purpose of this Privacy Policy

This privacy policy aims to give you information on how Bazinga.co.uk collects and processes your personal data through your use of our website and services, including any data you may provide when you register an account, purchase a product, or communicate with us.

It is important that you read this policy, along with any other privacy notice or fair processing notice we may provide, so that you are fully aware of how and why we are using your data.

  1. Controllers

Bazinga.co.uk is the primary data controller for all personal data collected and processed through our platform. In some cases, vendors operating on the platform may also be data controllers for the data collected through their stores and transactions with you.

  1. Contact Details

If you have any questions about this privacy policy, or if you want to exercise your legal rights, please contact us using the details below:

Email: privacy@bazinga.co.uk
Address: [Insert Company Address]
Phone: [Insert Contact Number]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.

  1. Changes to the Privacy Policy and Your Duty to Inform Us

We keep our privacy policy under regular review. This version was last updated on [Insert Date].

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

  1. Third-party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register your Bazinga.co.uk

Marketplace seller account

  1. Identity
  2. Contact
  3. Photographic ID
Performance of a contract
To register your OnBuy customer account including OnBuy Cashback
  1. Name
  2. Postal address
  3. Email address
  4. Telephone number
  5. Bank details (if you have a Cashback account)
Performance of a contract
To register you as a new customer
  1. Identity
  2. Contact
Performance of a contract with you
To process and deliver your order including:

  1. Manage payments, fees and charges
  2. Collect and recover money owed to OnBuy
  1. Identity
  2. Contact
  3. Financial
  4. Transaction
  5. Marketing and Communications
  1. Performance of a contract with you
  2. Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:

  1. Notifying you about changes to our terms or privacy policy
  2. Asking you to leave a review or take a survey
  1. Identity
  2. Contact
  3. Profile
  4. Marketing and Communications
  1. Performance of a contract with you
  2. Necessary to comply with a legal obligation
  3. Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw, competition or complete a survey
  1. Identity
  2. Contact
  3. Profile
  4. Usage
  5. Marketing and Communications
  1. Performance of a contract with you
  2. Necessary for OnBuy’s legitimate interests (to study how customers use OnBuy, and to grow OnBuy)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
  1. Identity
  2. Contact
  3. Technical
  1. Necessary for OnBuy’s legitimate interests (for running OnBuy’s business operations, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
  2. Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising OnBuy serves to you
  1. Identity
  2. Contact
  3. Profile
  4. Usage
  5. Marketing and Communications
  6. Technical
Necessary for our legitimate interests (to study how customers use OnBuy’s products/services, to develop them, to grow OnBuy’s business and to inform OnBuy’s marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
  1. Technical
  2. Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop OnBuy’s business strategy and to inform OnBuy’s marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you
  1. Identity
  2. Contact
  3. Technical
  4. Usage
  5. Profile
  6. Marketing and Communications
Necessary for our legitimate interests (to develop our products/services and grow our business)
  1. The Data We Collect About You

We may collect, use, store, and transfer different types of personal data about you, including:

  • Identity Data: Name, username or similar identifier, date of birth, gender.
  • Contact Data: Billing address, delivery address, email address, phone number.
  • Financial Data: Payment card details.
  • Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us or our vendors.
  • Technical Data: Internet Protocol (IP) address, browser type, time zone settings, browser plug-in types, device information, and usage data.
  • Profile Data: Username, password, orders made, interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing communications from us and your communication preferences.
  1. How is Your Personal Data Collected?

We collect personal data through different methods, including:

  • Direct interactions: You may provide data by creating an account, purchasing products, or contacting us.
  • Automated technologies or interactions: As you interact with our website, we collect technical data automatically via cookies, server logs, and similar technologies.
  • Third parties: We may receive personal data about you from third parties, including analytics providers, advertising networks, and payment processors.
  1. How Your Personal Data Is Used

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

  • To process and deliver your orders.
  • To manage your account, including keeping it secure and providing customer support.
  • To communicate with you, including sending notifications, updates, and marketing where applicable.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations, including fraud prevention.
  1. Disclosures of Your Personal Data

We may share your personal data with the following parties:

  • Vendors: When you purchase from a vendor on Bazinga.co.uk, we will share your transaction details and contact information with the vendor to process your order.
  • Service Providers: We work with third-party service providers (e.g., payment processors, delivery partners) to operate our platform and fulfill transactions.
  • Legal or regulatory bodies: We may disclose personal data if required by law or to protect our legal rights, such as in response to government requests or legal proceedings.
  1. International Transfers

Some of our third-party service providers are located outside the European Economic Area (EEA), meaning their processing of your personal data may involve a transfer of data outside the EEA. We ensure that any such transfers are in compliance with GDPR by ensuring that appropriate safeguards are in place (e.g., data processing agreements, standard contractual clauses).

  1. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Additionally, we limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

In the event of a data breach, we will notify you and the relevant regulator where we are legally required to do so.

  1. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

  1. Your Legal Rights

Under data protection laws, you have rights in relation to your personal data. These rights include:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data (in certain circumstances).
  • Restriction: Request restriction of processing your data.
  • Objection: Object to the processing of your personal data, especially for direct marketing.
  • Portability: Request transfer of your personal data to another provider.
  • Withdraw consent: Withdraw consent where we are relying on consent to process your data.

If you wish to exercise any of these rights, please contact us at privacy@bazinga.co.uk.

  1. Glossary
  • Personal Data: Any information that can identify a person, either directly or indirectly, such as names, addresses, email addresses, and financial information.
  • Controller: The person or organization that determines the purpose and means of processing personal data.
  • Processor: A person or organization that processes personal data on behalf of the controller.

Lawful Basis

We will process your personal data on the following lawful bases:

  • Contract: To fulfill the contract we have with you, such as processing your orders.
  • Legitimate Interest: Where necessary for our legitimate business interests, such as improving our website and services.
  • Consent: Where you have given us specific consent to use your data for marketing or other purposes.
  • Legal Obligation: To comply with legal requirements.
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