Leave a review- Report Seller

How to Leave a Review or Report a Seller on Bazinga.co.uk Marketplace

At Bazinga.co.uk, we value your feedback and strive to maintain a high standard of quality across our marketplace. If you’ve had a great experience or encountered an issue with a seller, we encourage you to leave a review or report the seller. Here’s how you can do it:

How to Leave a Review

1. Log In to Your Account:
   • Visit Bazinga.co.uk and log in to your account.
2. Go to Your Orders:
   • Navigate to the “My Orders” section in your account dashboard.
3. Select the Order:
   • Find the order you wish to review and click on it to see the order details.
4. Leave a Review:
   • Click on the “Leave a Review” button next to the product or seller name.
   • Rate your experience using the star rating system (1 to 5 stars) and write a brief description of your experience with the product and/or seller.
   • Once you’ve written your review, click “Submit.”

How to Report a Seller

1. Identify the Issue:
   • If you’ve experienced a significant issue with a seller, such as receiving a faulty or damaged item, poor customer service, or a seller not complying with our policies, you may wish to report the seller.
2. Go to Your Orders:
   • Navigate to the “My Orders” section in your account dashboard.
3. Select the Order:
   • Find the relevant order and click on it to see the order details.
4. Click on “Report Seller”:
   • Click on the “Report Seller” button next to the seller’s name.
5. Describe the Issue:
   • Fill out the form with details about the issue you encountered, including specific information such as dates, order numbers, and any communications with the seller.
   • Attach any supporting evidence, such as screenshots, photos, or documents.
6. Submit the Report:
   • Click “Submit” to send your report to Bazinga.co.uk. Our team will review your report and take appropriate action, which may include contacting the seller or investigating further.

Follow-Up Actions

• Review of Your Report:
  Our customer support team will review your report and may reach out to you for additional information if needed. We aim to resolve reported issues within 5–7 business days.
• Feedback Matters:
  Your feedback helps us maintain a safe and reliable marketplace for all customers. We take all reports seriously and will take necessary actions against sellers who violate our policies.

If you have any questions or need further assistance, please contact us at support@bazinga.co.uk.

Thank you for helping us improve Bazinga.co.uk!

The Bazinga.co.uk Team